COMPANY BACKGROUND
Leratimo Trading is a specialised 100% black owned and managed company, dealing in service and sales. It was founded by Mr AT Ndwalane in 2014 and specialises in Below the Line (BTL) marketing, brand creation and product awareness.
ESTABLISHED IN 2014
100% BLACK OWNED
ONE STOP SHOP
“Service at your convenience”
To be the most trusted and reliable brand in service delivery, most trusted brand in reaching new and existing clients and thereby ensuring sustainable growth.
- By positively and aggressively penetrating the right target market whilst creating the fun element during our promotions.
- By ensuring that our clients and customers come first and they are 100% satisfied about our service delivery.
- By making sure that our staff are fully equipped and developed to ensure great customer service.
- By making sure that our staff are fully equipped and developed to ensure great customer service.
- By making sure that we respect our clients and their customers.
- Be held accountable by our clients should we not be reliable and honest at any given time.
We are a one-stop-shop which offers a wide range of services that include selling of promotional items. We are strongly committed, dedicated and passionate about service delivery. We work very hard in making sure that we live up to our vision, mission and slogan and most importantly our values. Our values play an integral part in ensuring that we deliver service at our client’s convenience. The company is dedicated to building long-term relationships with our clients that are mutually beneficial. This impacts the way we think, our organisation and the way we work.
Foremost, it means that we take on the customer’s perspective and share your concerns and objectives.
We attain this through our attention to detail, the quality of our workmanship and by demonstrating that we add value to the process and final product.
Primary Focus
Our primary focus is to work closely with our clients and help in setting and meeting their goal. This can only be achieved by positively and aggressively penetrating the right target market whilst creating the fun element during promotions. Ensuring that we respect our clients and customers needs and be held accountable by our clients should we not be reliable and honest at any given time.
Key to Success
Servicing our clients’ needs promptly and efficiently by being very involved or being part of our client’ business team.Maintaining an excellent working relationship with both our internal & external clients.Making sure that our staff are fully equipped and developed to ensure great customer service and memorable experience.Ensuring sustainable growth for both the company as well as our clients.Paying attention to our clients and receive any complaint as a GIFT as this helps any business to shape itself if it strongly believes in Great Customer Service.Maintaining a professional image at all times and putting our clients’ needs first